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Про «фактор личности» и общие закономерности рынка:

«Over the last six months, in ways little and large, Apple has begun to stumble. Accuse me of overreading, but I propose a revision of the old adage: closed can beat open, but you have to be genius.
Under normal conditions, in an unpredictable industry, and given regular levels of human error, open still beats closed».

http://www.newyorker.com/news/news-desk/does-a-company-like-apple-need-a-genius-like-steve-jobs

Алексей Чадаев

Директор Института развития парламентаризма